The operating systemfor car rental.
نظام التشغيل لتأجير السيارات
One connected system, from the first WhatsApp enquiry to the signed bilingual contract, the keys-in-hand handover, the final VAT invoice and the investor payout. From 5 cars to 500.
Plus two AI agents you can switch on — meet them
- 5% VAT, modelled
- Salik & fines
- Deposit holds
- EN / عربي
Everything your operation already runs — connected in one place
Sound familiar?
You don't have a software problem. You have a connection problem.
Running a rental fleet isn't hard because the work is hard. It's hard because every step lives in a different place — and none of them talk to each other.
It’s 9 a.m. A WhatsApp pings — “GMC Yukon, 5 days?” You open a spreadsheet to check availability, tap out a quote on your phone, copy the customer’s details into a Word contract, screenshot it, send it back. They pay by a bank transfer you’ll reconcile “later.” Your driver shoots the car on his own phone. The Salik charges? You’ll chase those next month — if you remember.
Enquiries go cold
By the time you've switched apps to check a price, the customer booked whoever replied first.
The same car, booked twice
Two agents, one shared spreadsheet — and one furious customer waiting at the kerb.
Type it once. Then again. And again.
The customer's details re-keyed into the quote, the contract, the invoice and the chat.
Salik & fines just… vanish
Charged to you weeks later, and somehow never re-billed to the renter who actually drove.
“That scratch was already there”
A deposit dispute — and your only evidence is a blurry photo on a driver's personal phone.
VAT season dread
A lost weekend rebuilding in spreadsheets what the system should have done all along.
The quiet cost
None of it feels like a crisis. That's exactly why it's so expensive.
Each gap is small. Together they're a slow, invisible bleed — and it scales with your fleet, not against it.
lost to a slow reply
One enquiry that booked elsewhere while you were three apps deep looking for a price.
a month in unbilled Salik
Eighty toll trips that were charged to you and never re-billed to the renter who drove.
written off in one dispute
A deposit you couldn't defend, because nobody captured the car's condition properly.
Most operators can’t even see these leaks — they’re spread across tools that don’t talk. The bigger your fleet, the more there is to lose.
The shift
Six disconnected tools, or one connected system.
The work doesn't get simpler by buying more apps. It gets simpler when every step lives in one place and feeds the next.
Today: six disconnected tools
- WhatsApp threads
- A booking spreadsheet
- Word/PDF contracts
- The bank app
- Photos on a phone
- Accounting software
With Carfleet: one system
- One inbox + pipeline
- Live availability
- Bilingual contracts + e-sign
- VAT invoicing + 6 gateways
- Investor payouts
What that's worth
Less time. Fewer errors. Nothing leaking.
One connected system — no re-typing, no revenue leaks
- 1Enquiry
- 2Quote
- 3Booking
- 4Handover
- 5Return
- 6Invoice
- 7Payout
Follow one booking
The enquiry arrives
A WhatsApp message lands in one shared inbox — your team sees it instantly, the customer's history attached. Nothing waits in someone's personal phone.
A quote in seconds
Live availability and the pricing engine build an accurate, dated quote — rate, add-ons and 5% VAT — without leaving the chat. Minutes, not a tab-hunt.
Keys, captured
At handover the driver records a walkaround video, photos and a signature, and taps the car diagram to log any damage — priced from your catalogue.
The invoice writes itself
Rental, excess km, Salik, fines and the deposit all land on one VAT invoice. Nothing slips through; nothing gets re-typed.
Owners get paid
Each vehicle's P&L rolls up into the investor payout. The thread that began with a WhatsApp ends as money in the bank — automatically.
AI agents
Two AI agents. Switched on, on your terms.
Your team runs the core — the inbox, bookings, contracts and money. Turn the agents on when you're ready to amplify, not replace: one sells across every channel, the other answers anything from your own data.
AI Sales Agent
Closes across every channel.
Replies in seconds on WhatsApp, Telegram, email, SMS, web-chat and Instagram, quotes from your live fleet, then hands off to a human when it matters.
- Works WhatsApp, Telegram, email, SMS, web-chat & Instagram
- Qualifies & scores leads, reads licence / Emirates ID (OCR) to pre-fill
- Quotes from your live fleet — never invents a price
- Drafts bookings + payment links, follows up, hands off to a human
Internal AI Assistant
Ask your business anything.
Your staff ask anything — answered only from your own data, no guessing. It confirms before any write, inside authority tiers you control.
- Staff ask anything, answered only from your data
- Confirm-before-write — nothing changes without your sign-off
- Three authority tiers: read-only → limited write → full-write
- Bring your own model, or use ours
Use our model, or bring your own via API — OpenAI, Claude or Gemini (Enterprise).
Bookings & availability
Never the same car twice.
One live calendar across the whole fleet — every hold, delivery and service in view. Half-open overlap checks make a double-booking impossible.
- Drag a deal to booked → it becomes a reservation
- Half-open overlap guard prevents clashes
- Utilisation per vehicle, at a glance
One system, the whole operation
Everything a rental business runs on — in one place.
Quote before they cool off
Live availability + rules-based pricing turn an enquiry into a dated quote in seconds.
Disputes you can win
Walkaround video, photos and a signed condition report attached to every booking.
Bilingual by default
Every contract, invoice and message in English and Arabic — RTL-correct.
Every dirham, on the invoice
Salik, fines, excess km and deposits captured automatically with 5% VAT.
Roles for the whole team
Owner, ops, sales, finance, drivers and investors — each see exactly their slice.
Multi-branch ready
Several legal entities and TRNs, consolidated — without the system changing shape.
Bilingual contracts
Two languages. One contract.
The rental agreement exists in English and Arabic at once — same clauses, same signatures, right-to-left where it should be. Signed on a tablet or by link, the PDF delivered automatically.
- Full EN / عربي, RTL-correct
- OTP e-signature, in person or remote
- Card & ID numbers masked in the printed copy
Explore every module
Eight connected modules. One login.
What changes
One connected system — and the gaps close themselves.
When every step feeds the next, the leaks disappear, the re-typing stops, and the business finally runs ahead of you instead of behind.
Nothing leaks
Every dirham — rental, add-on, excess km, Salik, fines, deposit — lands on a 5% VAT invoice automatically. The money you were losing was never small; now it's simply captured.
Nobody re-types
Lead → quote → booking → contract → handover → invoice → payout. One record, entered once, carried the whole way down. Your team stops firefighting and starts renting cars.
You can finally scale
Five cars or five hundred, one branch or several legal entities with their own TRNs — the system doesn't change shape as you grow. The chaos doesn't come back.
Other systems digitise your back office. Carfleet runs the whole business — and answers your WhatsApp.
From 5 cars to 500
Run the whole rental business on one system.
Luxury exotics or everyday economy, a side hustle or a multi-branch fleet — Carfleet scales to it, bilingual and UAE-native, with nothing leaking in between.