Handover & Inspections
Every key changes hands on the record.
A guided flow your driver runs from a phone at the kerb — photos, GPS, odometer, fuel and a signed sign-off. Damage gets pinned by tapping the car diagram, confirmed by your team and priced for the exact model. Handover and return, same flow, fully audited.
The driver flow
A checklist your driver can't fumble
Six gated steps, in order, on one screen. Skip a panel and the flow holds. By the time the customer signs, the condition of the car is no longer a he-said-she-said.
- Emirates ID + licence captured and verified before a single photo
- 8-point exterior capture — each angle required, none skippable
- Odometer pre-filled from last recorded, fuel matched to handover
Handover · Checklist
2 / 6Verify driver
Emirates ID + licence captured, verified by the team
8-point exterior
Each angle gated — no skipping a panel
Walkaround video
Recorded at handover & return · 60–180-day retention
GPS + timestamp
Every photo stamped at the kerb in Dubai
Odometer
Last-recorded value pre-filled, photo of cluster
Fuel level
8-bar gauge, matched against handover
Signature
On-glass sign-off, locked into the contract PDF
Damage mapping
Pin the dent on the diagram, not in a comment box
Drop each finding onto a top-view of the car. Numbered pins tie a photo, a severity and a repair cost together — minor scratch, major dent, normal wear — so the return charges write themselves.
- Tap the panel — the pin lands where the damage is, with the photo attached
- Severity colour-coded: minor, major and fair wear-and-tear
- Odometer count-up, fuel gauge and signature roll into the same screen
Handover
step 4/6Range Rover · L8 22193
2 marksDeposit
AED 5,000Collect deposit to finish
Tap-to-map damage
The driver flags it. A human signs it off.
No guesswork and no auto-charges. Your driver taps the car diagram to mark each finding, your agent confirms the severity, and the price comes straight from your model damage catalog.
01Tap the diagram
Your driver taps the panel on a top-view of the car. A numbered pin lands exactly where the damage is — scratch, dent, kerb rash, stone chip or fair wear — with the photo attached.
02Your agent confirms
Nothing auto-charges. The agent reviews each pin, sets the severity and dismisses anything that's normal wear. The human stays in control of every charge.
03Priced from your catalog
A confirmed dent on a GMC Yukon door pulls that model's repair rate from your damage catalog — not a flat fee — and lands on the return charges with 5% VAT pre-computed.
Built for the field
The details that hold up in a dispute
Same flow, both directions
Handover and return run the identical inspection. Return diffs against handover automatically, so only new damage gets flagged.
Re-open without duplicates
Forgot a photo? Re-open the inspection — it's idempotent. No phantom charges, no second condition report, one clean audit trail.
Deposit gate
The car can't be marked delivered until the deposit hold is authorised and the contract is signed. The flow simply won't advance.
Works at the kerb
Capture offline in a basement car park, sync the moment signal returns. Drivers never wait on a spinner in the field.
Condition report PDF
Every photo, pin, odometer and signature compile into a timestamped report attached to the deal — defensible if a customer disputes.
Live to the office
Dispatch watches each step land in real time. The moment a return completes, charges hit the deal and the car frees up for the next booking.
Stop arguing about scratches
Hand over the car. Carfleet keeps the receipts.
Photos, GPS, odometer and a signature on every key change — priced per model, ready to dispute. See the whole flow on a real fleet.